What we do
Services built to grow your revenue
FORGE is an outsourced sales department for ambitious businesses. We don't just generate leads — we build the systems, people and processes that turn opportunities into revenue, across every channel and every sector.
The full picture
One partner. Every part of your sales engine.
Most agencies do one thing. We do everything that sits between a potential customer seeing your business and money landing in your account. From direct marketing and face-to-face sales to appointment setting and fundraising — FORGE owns the outcome.
Direct Marketing
The right message, to the right people, at the right time.
We design and deliver targeted direct marketing campaigns that cut through the noise and generate real responses. Whether it's direct mail, door drops, email or multi-channel outreach, we build campaigns around your audience and your goals — not a generic template.
- Multi-channel campaign planning and execution
- Audience targeting and segmentation
- Direct mail, door drop and digital outreach
- Response handling and lead capture
- Full campaign tracking and ROI reporting
Face-to-Face Marketing
Real conversations. Real conversions.
Some of the most powerful sales happen in person. We build, train and manage field sales and direct marketing teams that represent your brand professionally — whether that's on the doorstep, at events, in retail environments or in the community.
- Field sales team recruitment and management
- Door-to-door and residential campaigns
- Event and experiential sales
- Retail and venue-based sales
- Brand ambassador and promotional teams
Fundraising
Donor acquisition that delivers sustainable income.
We run specialist fundraising campaigns for charities and non-profits — from face-to-face donor acquisition to regular giving programmes. Our teams are trained to represent your cause with integrity and convert supporters into long-term donors.
- Face-to-face donor acquisition campaigns
- Regular giving and direct debit sign-up
- Charity team recruitment and training
- Campaign compliance and quality assurance
- Donor retention and reactivation programmes
Sales & Appointment Setting
Enquiries that actually show up.
Speed matters. We contact new enquiries fast, qualify them properly, and book confirmed appointments directly into your diary. No more chasing cold leads or losing business to competitors who called first.
- Same-day response to new enquiries
- Qualification to filter genuine buyers
- Confirmed appointments booked into your calendar
- Lead nurture for prospects not yet ready to buy
- Reactivation of old and cold leads
Sales Team Management
A sales team that performs — consistently.
We help you build, manage and retain a high-performing sales team. From recruitment and onboarding through to daily management and performance reviews, we take the headache out of running salespeople — whatever channel they work in.
- Sales team recruitment and onboarding
- KPI setting and daily performance management
- One-to-one coaching and development
- Incentive and commission structure design
- Retention strategies to reduce churn
Sales Training & Coaching
Salespeople who know how to win.
We develop your team into confident, competitive performers. Whether it's objection handling, closing techniques or consultative selling skills, our training is practical and built around real scenarios your team faces every day — in the field, on the phone or in the room.
- Bespoke sales training programmes
- Objection handling and closing techniques
- Live call and field coaching
- Consultative selling skills
- Ongoing group and individual coaching
The Forge Sales Accelerator
Not sure where to start?
Our flagship 30-day programme audits your current sales process, reactivates old leads, and builds a repeatable system to fix the leaks. Most clients see results within the first two weeks.
Book a Free Strategy CallReady to build a sales engine that actually works?
Book a free 30-minute strategy call. We'll review your current process and show you exactly where your next £100,000 of revenue could come from.